Shipping + Returns

All items are made-to-order (some are made by hand) and will be shipped following production completion. Production times vary and can take between 3-7 business days depending on the style ordered. Preorder items will take longer to product (please see product pages for exact production estimate). Please allow 2-4 weeks from order to delivery. We are a small team, making each item specifically for you and we appreciate your understanding and patience.

 

 

Domestic Shipments

Items are made to order and will be processed and shipped Monday through Friday, excluding holidays. Orders received on weekends and holidays will be processed the next business day. We ship domestic orders in the United States through USPS & UPS. After your order is complete from production, you will be sent a shipment confirmation email with the shipping tracking number. Omnis Studios is not responsible for unexpected shipping delays or any items lost during shipping.

International Shipments

Orders to countries outside the United States can be shipped through USPS, UPS or DHL and may be subject to import taxes and/or customs duties. These charges are the responsibility of our international customers. If shipping via USPS, once your package has left the United States, the package will then be transferred over to your countries postal service. We are not responsible for any issues during transit to your country as we are released from responsibility once the courier service has your package.

Returns & Exchanges

We do not offer returns or exchanges at this time.
If you have any issues with the length and/or fit of your chain, please contact us directly at info@omnisstudios.com.